Getting it to you
That sentence is the whole page, and it is better to read it here than to discover it after writing to us. KIMODE runs this catalogue; the buying happens on Amazon. Every Shop Now button opens the mat’s own listing there, and from that click onward the order, the payment, the packing, the carrier and the tracking number all belong to Amazon. No parcel has ever left this address, because there is no warehouse behind it.
Amazon shows it on the listing before you commit, and that estimate is the only one worth trusting. It depends on things this site cannot see: whether you have Prime, which fulfilment centre holds the stock nearest you, your zip code, and what time of day you order. A table of shipping tiers printed here would be a guess about someone else’s logistics, refreshed never. Read the date on the listing instead.
Cushioned mats travel rolled rather than folded wherever the box allows. If yours arrives with a fold line across the foam, it will relax out over roughly a week on the floor — longer in a cold room, faster with something flat and heavy on the crease overnight. The woven cotton mats fold without complaint and need no settling time.
Tracking lives in Your Orders in your Amazon account, and the notification emails come from them. We cannot look a tracking number up for you: we never receive one, and we do not know that you ordered. If a parcel is late, marked delivered but missing, or damaged in transit, Amazon customer service is the only party that can act on it — they hold the order, the carrier contract and the money.
Which size covers the run of floor you actually stand on. Whether a print reads as warm or cool in a north-facing kitchen. Whether the half-inch foam clears your dishwasher door. Write to hello@kimode-rugs.pages.dev about any of that and you will get a real answer, usually the same afternoon. Ask us where the parcel is and the honest answer is that we do not know.